August 20, 2018

Intern Report: Kelsey Knutty reflects on her internship at KeyBank

Kelsey Knutty is a candidate in Weatherhead's full-time MBA program

This summer has been one for the books. My time at KeyBank flew by and I am definitely looking forward to classes starting back up next week! I’m spending my last week before this semester begins hopping back into my graduate assistantship in the Student Activities & Leadership Office and wrapping up my summer class about Intentional Change Theory with Richard Boyatzis.

I ended my internship about a week ago, and I constantly find myself reflecting on how positive my experience was. I had the opportunity to work on impactful projects, create relationships that I’m looking forward to continuing in the future and explore and learn more about a city that I love.

My favorite project that I was able to work on this summer was with the leadership development area of talent management. I had the challenge of assessing the current internship program and helping to redesign it for the summer of 2019. It was so much fun working with two incredibly insightful women from the leadership development team and another intern to figure out the best way to engage future interns and provide them with a great summer experience at Key. We conducted focus groups with 40 different interns from various lines of business in cities all across the U.S. to gather their thoughts on the program. From their feedback, we began brainstorming ways to make improvements to areas that this summer’s interns wanted more from. I felt so proud at the end of the summer to see the final design we created and I can’t wait to hear the 2019 summer interns’ excitement next year.

I’ve always known that my true passion is working with leadership development, and being exposed to that experience in the corporate world was so much more rewarding than I could have anticipated. Key did a wonderful job figuring out a way for me to successfully fuse my interests in design thinking and organizational behavior with this project – another example of how Key truly cares about personal development and interests. The culmination of that entire experience without a doubt strengthened my confidence in my career goals and aspirations.

I realize that the majority of the people reading this may be prospective or first year students, so I want to make sure I touch on some of the important lessons I learned when looking for and completing my internship. First, make sure you begin your internship search early on in the school year. The LAMP list and CMO should become your best friends. If you make that happen, you will definitely start off on the right track to landing the internship you really want. Second, treat your internship like a full-time job interview. The company you work for will probably be looking to fill positions after graduation, and even if they aren’t, your coworkers will be great connections to have when you are looking for a job after graduation. Third, challenge yourself to branch out and ask for projects outside of your comfort zone. You will learn so much and you may be surprised to find new areas of business you enjoy!

I couldn’t have asked for a better experience this summer at Key and I’m thrilled to start full-time with them next summer! Until then, I’m ready to get back into PBL and finish off my last year of the MBA program.

August 9, 2018

Intern report: Maria Daniela Aguilera at Moen

Maria Daniela Aguilera is a candidate in Weatherhead's MSM-Operations Research and Supply Chain Management program 

When I was asked to write two blog entries about my internship experience, I thought they would be very different from one another, and that I’d be writing them very far apart. However, the time has gone by so fast that it still feels like the beginning of the summer—I’m still soaking up all the lessons from this experience. 

I’m currently preparing for my internship presentation, where I will summarize the projects, activities and key learnings from my summer experience to the operations teams and managers at Moen. It is an excellent opportunity to pause and think about the main takeaways. 

After this first part of the internship and my first year in Cleveland, I have a clear sense of myself, I challenged everything I knew and I was willing to re-learn. I was searching for the next milestone in my career, and I found it.  

One of the challenges I had during this time—and this one may seem somewhat obvious, but it is worth mentioning—was working with significant amounts of data while learning about the business. When I started my master’s degree last fall, I had only a general idea of the quantitative and data analytics side. During the three months I have been in my internship, I have been able to apply those concepts, combine them with my previous experience and work with large amounts of data that Excel cannot handle. Is great to see the real power of using data to bring ideas to the next level and to uncover opportunities to move forward. 

The most rewarding part of my summer experience at Moen was when some of my suggestions for improving input data were considered and implemented. It gave me immense joy to see how the concepts I learned at Weatherhead could be applied to enhance the functioning of a supply chain. I will be continuing to intern at Moen next semester, so I’m able to keep helping and adding value to the organization in the upcoming months.

My internship experience has helped me confirm my professional interests within the supply chain field. After this experience, I am convinced that I want to keep growing and working in inventory, planning and continuous improvement processes in a manufacturing company in the consumer goods sector. It also gave me the opportunity to extend my options and consider a wide range of career paths, including internal consulting, where I could apply my problem-solving skills. 

To summarize, the biggest takeaway is confirmation in my career direction. I am passionate about being an agent of change and being part of the supply chain in a company is so powerful. You’re able to leverage the competitive advantage, impact customer satisfaction, optimize costs and increase profitability all by identifying root causes, bottlenecks and other shortcomings, determining the best fixes and engaging the affected areas.   


I would like to thank Margaret Hagan in the marketing department from Weatherhead for inviting me to share my experience through this blog; I felt honored to be asked. 

Thank you to everyone in the Career Management Office, who’ve been excellent guides in helping me set my goals, strategize my next steps and learn how to tailor my profile to different opportunities. I would also like to thank Matt Maloney for always checking in and for giving me great professional advice anytime I asked him.

Thank you to all the operations research professors for their teachings and help when I came back to them with doubts, especially prof. Kamlesh Mathur who helped me find technical information during my internship. Also to Karla Schiebel, for being great a support this summer.

I am very grateful to be part of Weatherhead and have met such wonderful people here.  I am happy to say I made the right choice when choosing a graduate school. I’m ready to come back for my last semester!