August 14, 2017

Intern Report: Cori Finefrock at Eaton Corporation Part III

Cori Finefrock is a candidate in Weatherhead's MBA program.

Summer is finally coming to a close and on days like semi-stormy Friday, it really feels like Fall is knocking on our door. This week I have spent my time unpacking boxes, working on an assignment for Richard Boyatzis’ Leading Change from a Complexity Perspective class, and trying to figure out how to finagle a better parking spot on campus. It seems surreal that only one week ago my life was in Georgia, I was eating lunch with the HR team in Eaton’s Lighting Division and getting ready for my final presentation.

The last month was a whirlwind, filled with completing projects and tying up loose ends. But one of the most enlightening and beneficial opportunities was the long-awaited manufacturing experience. On July 22nd, two other interns and I spent 8 hours on the manufacturing line, updating an old product model with a new censor. Our site’s manufacturing line is not the full-scale manufacturing production you might be envisioning. This is more like a boutique manufacturing line that makes test models, searches and recommends fixes for new product lines and produces small batch orders. There are about 20 workers, mostly women, who work this line 10 hours a day, four days a week. They were deft teachers and master managers of the products and their time. We rotated stations every few hours so that each worker knew how to update this particular product from start to finish. It very cool to work with wires and power tools and state-of-the-art technology. The next day my hands were sore in ways I didn’t know they could be. The women were cordial and wanted to know where I was from, how I met my fiancé, what I was studying in school, what I thought of the South. Most of them are from the greater Atlanta area, or southern Georgia. They talked about their grandchildren and children, summer picnics, former jobs, and the best way to get rid of cockroaches. I was tired at the end of the day, but was sincerely proud to have a physical representation of the all the work we had completed.

Working in HR, it is critical to understand the environment in which your employees operate, especially when those environments can vary from position to position. Working in engineering it is equally important to see how the parts you designed are put together. Many of our engineering interns came out of this experience with a greater perspective on how to design products to be manufactured efficiently.

So much of our world is becoming digital and technological, and maybe even what seems permanently manual now won’t be in the future. But on some level, at some juncture, creating something will always be personal. This was an amazing reminder of that.               

As this is my last internship blog post, I don’t want to wax philosophical on the manufacturing world too long. So, I will leave with a few pieces of advice for future interns:

  • An internship is just as much about learning about yourself as it is learning about the company. Ask anyone whose ear you can catch about their experience with the company and ask yourself about your values and goals. See where the two align.
  • Do not spend any energy comparing yourself to your classmates or other interns. Each internship is what YOU make of it, so spend your energy on getting as much out of it as possible. It goes by so fast!
  • Do yourself a favor and update your resume as the summer progresses. By the end of the internship you will have a hard time remembering everything you’ve accomplished.
  • Stay in touch. During your first year of the MBA program you learn a lot about networking and how to appropriately make and utilize new connections. An internship is an open door to many, many new connections. These are people who can help you figure out what it is you want from a job, what it is you have to offer, if this company or another is right for you. Don’t let this rare chance to meet new people pass you by.
It was an amazing summer with Eaton. I can’t thank my team members and my fellow interns enough for being engaging and thoughtful colleagues.

Now comes the really fun part – applying for jobs!

Pictured above: Eaton Lighting Division Intern Class 2017

July 21, 2017

Intern Report: Teng Yang at Lubrizol

Teng Yang, candidate in Weatherhead's MBA program, describes his experiences in his summer internship at Lubrizol.

The Company
Lubrizol is a Berkshire Hathaway company in the specialty chemical sector. The company has a broad range of products to offer. The additives business offers fuel additives, lubricating additives and specialty monomers. The advanced material business offers coatings, polymers, and health care products. Lubrizol is headquartered in Northeast Ohio but operates globally and has $6.5 billion in sales globally.

Working at Lubrizol, I feel like there is a family atmosphere; everyone is very friendly in the hallways. Everyone seems to be willing to help with whatever questions I have. There is also a strong coaching culture in the company. It is not hard to find mentors or coaches. Lubrizol is heavily invested in developing younger employees, there are around 120 co-ops and interns in the north east Ohio area alone.

The Work
I work under the Corporate R&D group in the Shark Tank project. It is new initiative by Lubrizol to generate new business ideas. Any employee is allowed to submit a business idea and our job is to take the most promising ideas further toward commercialization. It is similar to working at a small business incubator. The work consists of market research, business plan development, technology evaluation, and networking. We enjoy a lot of autonomy in what we want to do with our projects. Most of what I do is self-directed. A lot of our work is giving technical project a business/money making argument.

The people I work with do not treat me like an intern, I feel more like a full-time employee. They are open to my ideas and opinions. This truly show up when we are in conferences and team discussions. I just came back from Washington, DC, last Sunday on a business trip for Lubrizol. It is not common for companies to send interns on business trips. It is rare to have a day without multiple meetings; I live by my email calendars now. If you never worked in corporate environment before, this is something that you have to get used to.

Me (The Teng) 
I have a MS in mechanical engineering and four years of product development experience in the oil and gas sector before starting my MBA at Case Western Reserve University. I have learned a lot from this internship so far, and it's only halfway through. I’m getting experiences I would never get from a classroom. I’m learning how to navigate the corporate structure. Different groups in the company have different needs and concerns and we need to understand those needs and concerns to be successful.

On the other hand, I’m also applying my learnings from every class I have taken at Weatherhead. In particular, learnings from our leadership class in the first semester have helped me develop working relationships with teams quickly. I’m applying NPV calculations from our finance class to business cases I’m working on. More importantly, this internship is guiding my thoughts on where I want to be when I graduate next May.

July 16, 2017

Intern report: Cori Finefrock at Eaton Corporation Part II

Cori Finefrock is a candidate in Weatherhead's MBA program.

Hey, readers - I'm back! We are coming up on the tenth week of this twelve-week internship, and at the risk of sounding trite, I have to say it has gone by SO quickly. My final three weeks will consist mostly of wrapping up my projects and preparing and delivering my End of Assignment Presentation. Every Eaton intern makes a 15-minute presentation summarizing their projects and achievements to fellow interns, managers, and leaders on site. As with any job, my assignments have evolved, and I have had the chance to focus on everything from leading onboarding sessions for one of the 40+ new hires that have started since May to whipping up a community affairs event to benefit a local charity and bring our employees together.

During any good internship, you should learn about the company, the industry, and yourself. Here is a snippet of what I have learned about each so far...

The Business - Eaton is a $20 billion corporation with nearly 100,000 employees worldwide. The sheer scale of this company is unlike anything I have ever experienced. The company is in the process of evolving from its traditional manufacturing roots to a cutting-edge conglomerate pursuing innovation. Even in the HR function, I have needed to use the skills I learned over this past year from classes like Accounting, Finance, Strategy, and Economics to better understand the ins and outs of this corporation. At its core, Eaton is a manufacturing business, so terms like throughput, WIP, safety stock and takt time are used every day in every function. I am so grateful I paid attention in operations! Having a broad understanding of these and other business concepts have been an immediate advantage.

The Industry - As I mentioned in my last post, I am working in Eaton's Lighting Division. The lighting industry is the in the midst of a technological transformation. Not only is the technology of the lamps themselves improving with the advent and now the mass production of LEDs, but the technology surrounding the light and use of IoT are the new competitive frontiers. It is actually uncanny how closely this relates to the design project we did last semester. Our team was tasked with investigating how to take advantage of IoT and integrate it into a traditional business model. Lighting was one of the industries we researched that is doing this well and is paving the way for other industries. It has been amazing to meet (and onboard) the engineers who are thinking through that technology and whatever will come next. Watching a large company adapt to attracting and retaining that talent has also been a great experience.

Me - I have really enjoyed the transition to a large, for-profit institution. The opportunities seem endless, and there is always something new to learn. The challenges and problems people solve have a real impact on the company and its employees. In addition to enjoying working with people, which has always been a priority for me, I realized that I actually enjoy working with data and hope to continue to strengthen my skills in that area over the course of this next year. Finally, for those of you who are new to or will soon be moving to Cleveland, know now that it is a fantastic place to call home! We have missed Lake Erie, the Cleveland Indians, the West Side Market and much more while being away this summer. It is a special place to learn, live and work.

This week I will actually participate in my manufacturing experience at Eaton's Innovation Center, and next month I look forward to updating you on that, my first Atlanta FC game and my End of Assignment presentation!

July 11, 2017

Intern report: Rodrigo Mayen at Cleveland Clinic

Rodrigo Mayen in a candidate in Weatherhead's MBA program.

I had never thought how the health care industry can have so much business operations inside the organizations, and I had never thought about working in the health care industry.

Here I am, at Cleveland Clinic in the International Operations Department. It has been a delightful experience full of learning and collaboration. The internship is designed to enjoy the work at the same time I am getting knowledge from all the brilliant people working here and getting exposure to several areas of the Clinic. It’s amazing the back-end of a hospital, it’s like the doctors are the main characters in a movie but all the back-end is a huge team working on the production, development, enhancement, marketing, etc…. of the movie. Also it has been very exciting in this internship to work with people from all over the world and to see how the mixture of cultures create great ideas based on the experiences that each other has lived in their native countries.

Each intern has a preceptor (in my case I have two) who are the ones that are in charge of the activities and the projects the intern can fit and get knowledge and at the same time add some value to the project. In my particular case I am assigned to the International Operations Director and to the International Operations Finance Director; they both had designed a path for me during the summer. I am assigned to several projects and in some of them I am having a role among the team and in others I’m just shadowing other people to learn the process and to know how things are done.

What I like most of this experience is that Cleveland Clinic is really open to hear what you are interested in as an intern, if you want to participate in a particular project or want to learn more about specific areas you are always getting exposure to what you want.

Working in the International Operations department as an International Student has rounded perfectly the first year of my MBA because I am applying the knowledge from my classes of last year together with the international business operations.

Actually from the first year classes, there are some concepts such as NPV, IRR, Diversifying, Sustainability that I’ve been applying this summer; it is very interesting how the concepts are applied in the real world.

July 8, 2017

Intern report: Lauren Nelson at Goodyear - Takeaways

Lauren Nelson is a candidate in Weatherhead's MBA program.

Hello again! The first eight weeks as the Design and Innovation intern at Goodyear have flown by! My aspiration to become a business designer has been affirmed 100 times over by this experience.  I’ll frame my takeaways in terms of what got me interested in human centered design in the first place: empathy, creativity, and integrated thinking.

Empathy. A disclaimer: the closest I had ever gotten to truck drivers before testing our prototype was renting a U-Haul, so you can imagine that I was a bit nervous and unsure about what to expect when we sat down with a local fleet to introduce the devices that we were about to install in their trucks. As with past experiences studying abroad in various Latin American countries, the more I sat with our “user” the more I could understand their language, culture, and hence, their needs. Never did I expect that our hacked-together solution would produce the delight, excitement, and enthusiasm that I saw in their eyes and heard in their voices as we did our post-experiment debrief and co-creation session. The drivers revealed insights and ideas that we never would have come up with on our own in a laboratory or cubicle. This goes to prove my favorite Teddy Roosevelt quote to be true:

“It is not the critic who counts; not the man who points out how the strong man stumbles, or where the doer of deeds could have done them better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood; who strives valiantly; who errs, who comes short again and again, because there is no effort without error and shortcoming; but who does actually strive to do the deeds; who knows great enthusiasms, the great devotions; who spends himself in a worthy cause; who at the best knows in the end the triumph of high achievement, and who at the worst, if he fails, at least fails while daring greatly, so that his place shall never be with those cold and timid souls who neither know victory nor defeat.”

My experience working alongside these truck drivers affirmed my choice to pursue a career in business design. I look forward to learning more tools that this team uses to gain insights through empathy!

Creativity.  I have long defined creativity simply as the ability to rearrange existing pieces to create something new. This shows up when we apply existing technologies to new contexts, involve our users in prototype testing and decision-making, and create for our ideal future. During my childhood “what if” was a phrase I annoyed my parents with during long car rides; today generating “what if” and “how might we” statements is an exercise that my team at Goodyear does to generate out-of-the-box solutions for complex problems involving exceedingly complex human behaviors. Each day I am astounded by the depth of knowledge that my teammates have around different frameworks and tools that can be used in the design process. My coworkers have helped me to see how necessary the cliche “fail quickly” actually is - but perhaps we can frame it more positively: “you never know what will work until you try it.”

I am further convinced by my experience this summer that creativity is indeed a skill that is necessary as companies like Goodyear seek to remain competitive in a world that is moving toward digitization, servitization, and integration. Having always been known as “the creative one” it is heartening to have finally worked on a team with other creatives, and to see that this attribute is in demand in corporate innovation spaces.

Integrated thinking. I have gotten to see this more strategic side of things because I’ve been tasked with developing a presentation of the future state of the electric vehicle market and Goodyear’s place in it. I have come to conclude that the winning companies are going to be those that can develop strategies for the future that integrate with the increasingly complex network of service providers, tech companies and startups. No longer can legacy manufacturing companies be sustainable by maintaining the status quo. It takes different business functions working together to get ahead of the rapidly changing business models and consumer preferences. I feel fortunate to have worked at Goodyear, which has established an entire global department completely devoted to ensuring that the company is not only ready when the future comes, but that it helps to create the future.

Again, it would be impossible to overstate my gratitude for this experience and how Weatherhead has prepared me for it. Since beginning at Weatherhead I have been overjoyed by the opportunities that I’ve had to engage in work that really suits me. I extend thanks to the Career Management Office, professors, classmates, alumni, and everyone who has crossed my path in the last year, and I look forward to all of the new connections, projects, and experiences that will happen in my remaining six weeks here at Goodyear as well as MBA year two at Weatherhead.

June 30, 2017

Intern report: Namrata Nagdev at Global Prairie in Cleveland

Full-time MBA student Namrata Nagdev shares her experience as an intern at Global Prairie in Cleveland, Ohio.

Global Prairie has already become a family to me as I am in the third week of my internship. In November 2016, I had the opportunity to interview the Co-Founder of Global Prairie, Mr. Douglas Bell, and Regional Director, Ms. Natalie McAllister, for my Aim2Flourish project. I instantly admired the company culture, values and their innovative business model. When I got selected for the internship, I knew I was carving a good path for my career. I get to work on real client projects with the senior team members and am currently doing work for Sherwin-Williams and Bayer. Being a part of an experienced team sets base for new challenges, collaboration and most importantly new learning every day.

Each intern is guided through the summer by a mentor, which adds another dimension of learning process and sets expectations from our end. My mentor Ivan Sheehan ensures that through every project assigned I am learning what I want and even more. Every discussion leads to new discoveries, opinions and analysis thus garnering growth and new knowledge. At many points, I have learned from him how quantitative data can be translated into educated strategies for campaigns or the next steps forwards.

Through this blog, I would like to take the opportunity to share three questions that I am asked every week: 1. What did I learn? 2. What made me smile? 3. What made me laugh?

1. I learned that geography does not inhibit your flight but puts wind under your wings. I never understood this until I experienced it. I recently had a two-hour WebEx meeting with our team in Kansas City for one of the projects we were working on together and this included Tableau software training and coding. It was really cool how easy it was to work with the teams in the other offices. I remember one thing, the Co-Founder Douglas Bell told the interns during on-boarding “You just need one employee and one client to expand Global Prairie.” This holds true for the intern project that the seven of us (based in different cities) have to work on in collaboration with National Institute of Health and National Geographic.

2. I smile everyday as I enter the office feeling privileged to be a part of an agency that is shaping the way the world perceives the marketing industry. No matter where we go, we definitely learn a lot but it is so important to pause and ponder where we are gaining an enriching experience from. The culture of an agency/organization shapes your career, attitude, thinking and learning process. Everyday I’m doing something that is completely new to me but I look forward to the experience because of the support and resources I receive at Global Prairie.

3. I laughed the most during a Royals baseball game that all the interns went to in Kansas City. I was seriously jet-lagged after a 26-hour flight from India on a Sunday morning and had travelled to Kansas City on the following Tuesday. Eight innings in I gave up and went to sleep shamelessly during the innings that changed the game for the Royals. Little did I know all my friends were clicking embarrassing pictures of me sleeping and hilariously uploading them on snapchat. Their laughter woke me up and I cringed seeing the snapchats. We did have a good laugh about it the next day though! (I just hope those pictures don’t go in the 2017 internship book)

Importantly this calls for a big shout out to the Career Management Office team, especially Julie Guthiel who worked tirelessly with me throughout my journey and was probably more happy than I was when offered the internship. Julie taught me that it is more important to build a relation/rapport with a recruiter and not just network. In the end, all you need is one person to believe in you and give you a platform to shine and I think this is what Global Prairie means to me!

June 23, 2017

Intern report: Stephanie Hagen at Tektronix

Stephanie Hagen is a candidate in Weatherhead's MBA program.

Before starting this internship, I’d never heard of a waveform monitor or a rasterizer, let alone understood the business models they represent. That’s all changing, though, as I get deeper into my work with the Product Line Finance team at Tektronix. Tek, as everyone here calls it, manufactures test and measurement equipment from its headquarters in Beaverton, Oregon. The best-known devices are probably their oscilloscopes, which graph electrical signals; I haven’t quite figured out how it works, but am still very much in awe of the new model they just launched. (It’s so cool!) Although I was expecting to hear a lot about break-even analysis and NPV, I’ve been struck by how much my work draws on other classes from last year. One of my first tasks was a correlation analysis that had me missing Statistics (and wishing that “call up Professor Solow” wasn’t just a classroom joke). My main project focuses on Software as a Service (SAAS), providing solutions that were previously hardware-based on demand through the cloud—it reminds me a lot of our design discussions about the transition to digital. I’ll also be working with the marketing team in developing a strategic pricing analysis. And of course, this wouldn’t be a finance internship if I weren’t spending much of my time tweaking models in Excel. After living in Cleveland for several years, it’s been interesting to see some of the cultural differences back in Oregon. The style is a little more casual, rain is accepted as inevitable, and people take their coffee very, very seriously. Not only does Tek have its own Starbucks in the heart of its campus, but it also has a “coffee cam” on the company intranet where caffeine-deprived employees can check the length of the line before heading over. It’s also just a quick trip on the MAX to downtown Portland and its hipster coffee shops on every corner. Thanks to the “summer hours” policy at work (working longer hours during the week to take a half-day on Friday), I’m looking forward to the chance to check out as many of them as I can!

June 9, 2017

Intern report: Lauren Nelson at Goodyear

Lauren Nelson is a candidate in Weatherhead's MBA program.

Four years ago as I was sitting in the office of the career counselor of Teach For America Chicago, I was mapping out my dream of becoming a human-centered designer. I must admit, at the time it seemed quite lofty. I knew most people doing the jobs I aimed for had considerable experience, MBAs, and/or design degrees, hence my pursuit of Weatherhead’s design-focused MBA program. I couldn’t have imagined that in three short years I would be applying human centered design to problems around tires at a Fortune 200 company in Akron, Ohio. (Literally, who knew a tire company could be this cool?)

My first three weeks with the Goodyear Customer Centered Innovation team got off to a great start. Here are my top three highlights from the experience so far:

  1. Global collaboration. I couldn’t have started my internship with Goodyear at a better time. My start date happened to fall in the week of the Global Innovation Retreat, during which our partner team from Luxembourg joined us for a week of norming, vision-setting and team bonding. How do a bunch of business designers bond? Over computer programming, logo creation, and competing in a “hackathon”, of course! More than anything, the invaluable experience during the first week allowed me to get to know my new teammates outside of their cubicles. Because of this, and because they are awesome people in general, it was much easier to jump into the challenging and exciting projects that I have been assigned to work on this summer.
  2. Prototyping. The one thing we didn’t get to in our introductory design core MBA course was prototyping. Fortunately that gap has been filled quickly, as both of the major projects I’m working on this summer are in the prototyping stage. I’ve really experienced how the design process forces you into a “hacker” mindset - throwing together websites and apps, testing them on real users, modifying them to isolate the impact of individual variables, and making recommendations for implementation. Key lesson: a prototype does not have to be pretty to get a feel for how it might improve the customer experience.
  3. Community Service. My previous life as a teacher and my present life as a business designer united this past week. We hosted a human-centered design workshop for local middle school STEM teachers as a part of Goodyear’s Week of Volunteering. I felt all of the emotions that come with teaching: the creative pressure of planning,  the pre-lesson butterflies, the mid-lesson giddiness of students energetically engaging with the material, and the post-lesson gratification of achieving a learning transformation and high-quality end products. The teachers were complete rockstars! They were already coming up with ideas of how to implement design thinking in their classrooms, impacting the educational journeys of hundreds of students. Needless to say, I left the workshop very energized and inspired!

I look forward to the following upcoming eight weeks with Goodyear. I hope to take what I am learning in this internship to help positively influence the academic experience at Weatherhead through my roles as the VP of Academic Affairs with GBSA and as the Design TA this fall.

And to those Cavs fans who may be asking - yes I have taken full advantage of employee discounts on wingfoot Cavs gear!

Please don’t hesitate to reach out to me with questions about design, Goodyear, or life in general! And definitely check back in July for an update on the nitty-gritty of the Goodyear Customer Centered Innovation experience.

June 2, 2017

Intern report: Cori Finefrock at Eaton Corporation

Cori Finefrock is a candidate in the full-time MBA program.

If you had told me this time last year that next summer I would be living in Peachtree City, Georgia, working as an HR Intern for Eaton Corporation, and learning about the future of lighting, I would have called you crazy. But here I am! My fiancé, our dog and I made the temporary move on May 15. We have a short-term apartment in a beautiful community that is sometimes home to actors and crew associated with the nearby Pinewood Studios. Movies like The Avengers: Civil War and Guardians of the Galaxy Vol 2. and AMC's The Walking Dead were all filmed here. Coworkers have even seen the occasional movie star at the neighborhood Starbucks. Peachtree City (PTC) is also home to over 90 miles of golf cart pathways, meaning I have seen more golf carts parked outside of a Target than I ever thought I would. In addition to PTC's many amenities, we are close to Atlanta, one of the fastest growing cities in the U.S., and everything it has to offer. No matter how great Georgia is, we Clevelanders will always be drawn to other Clevelanders. During our first week here we stumbled upon The Ohio Hog Company, an amazing, off-the-beaten-path BBQ restaurant owned by Cleveland natives and adorned with Cleveland photos and memorabilia. Our new home away from home!

I first learned about this internship after meeting one of Eaton's current Leadership Development Program participants at Weatherhead's Fall Career Fair. With a focus on Organizational Behavior, an HR Internship was one of most relevant options for me. I kept in touch with my new contact, followed up formally with the hiring manager in January, had interviews in the middle of February and received the offer by the end of the month. One of the immediate benefits of taking this position with Eaton was the large community of interns and seeing the operational excellence pursued at every moment of the onboarding and training processes. Eaton hired just over 200 interns this summer across all functions. Most of these interns descended upon Cleveland for a two-day orientation full of opportunities to network with each other and learn about the business from Eaton's leaders.

During my first two weeks, I have spent a lot of time continuing to learn about the business and the HR function through Eaton's many amazing resources. Eaton prides itself on having a strong culture of learning, so there are educational opportunities available to you at every turn. Just this week I took a five-hour Fundamentals of Lighting course. Eaton boasts one of the world's few training and innovation centers dedicated to lighting. The Source, as it's called, attracts visitors from around the globe. Trust me, lighting is actually very cool. Another learning tool they off is Eaton University, the company's proprietary training platform that has classes on everything from employee assessment to continuous improvement.

I have also begun to dive into my assignments, which revolve around seeking out and standardizing best practices for culture change management. By the end of the summer I hope to have developed new division-wide sharing and collaboration procedures, worked with facilitators and attendees on how to coach for and receive powerful feedback, and learned more about the world of compensation and incentive planning.

Check back here next month to read about how it is all going and about my two-day experience actually working on the manufacturing line!

May 18, 2017

Summer 2017 Career Strategy Plan

Follow Weatherhead's Career Management Office (CMO) on Twitter @weatherheadcmo.

Image result for got internshipSummer plans for every graduate student should include time set aside to focus on your career path. If you landed an internship – congratulations! However, there is still work to do, including networking with your new colleagues. If you are still on the internship hunt, make an appointment in CMO and we can assist you with your internship strategy. CMO has organized a list to streamline your career strategy plan for the summer months.

June 2017
·  Attend a networking event facilitated by the community:

 Join a group that aligns with your career focus and get involved:

July 2017
·         Create, or revisit, your target company list:

  •  Find contacts (alumni if possible) currently working at the company and request a 30 minute informational meeting or phone call
  • Only reach out to one person at each company to start
  • In preparation for meetings, research trends in the industry and recent news items
  • For more research tips go to the Document Library within CareerLink and review:
  • Company Research Resources
  • Kelvin Smith Library – Business Source Complete Search Strategy (2016)
  • Volunteer with a professional group in the community (see list above in June)
  • Update your resume with internship or volunteer experience from the summer

August 2017
  •  Check CareerLink weekly for new opportunities
  • Create job alerts on Glassdoor, LinkedIn, Indeed, etc., but remember, quality over quantity is best when applying
  • Attend a networking event (see list above in June)
  • Reach out to classmates (current and graduates) to see how their career path is going and trade tips

May 12, 2017

How to wear a cap and gown!

Graduates, may we have your attention please! Now that you have mastered the quantitative skills required to manage finances and developed the emotional intelligence to lead people and organizations, there is one more difficult, yet important task for you to learn: How to put on a graduation cap and gown! Don't worry, Weatherhead is here to help!

Before you step inside your graduation regalia on commencement day, take two minutes to watch our video on how to wear a cap and gown.

May 4, 2017

Check Out CLE in the Summer!

The following blog post is brought to you by Weatherhead's Office of Student Experience, which is here to assist students with finding opportunities for experiences outside of the classroom that will complement the holistic learning environment of Weatherhead. Learn more.

We know you will be busy with work and internships this summer, but we hope you will leave plenty of time to get out and enjoy what Cleveland has to offer!

For those living around campus this summer, 
Coventry Village offers plenty of activities as well as a number of shops, restaurants, and entertainment. Highlights on the calendar include weekly movies in the park, a concert series, yoga sessions, a carnival party, and bike tune-up day. Click here for a full list of great activities.

Needing some beach time? Check out Thursday night happy hours at Edgewater Park starting in June. Averaging a few thousand people every week, this is surely a great place to meet some new people in your area or just have a great time with your crew.

Looking to stay close to Weatherhead? University Circle has an endless number of events this summer.  One of our favorites is the Hessler Street Fair taking place June 3-4 that will feature food, vendors, live music, and much more. Wade Oval Wednesdays starts June 14 and runs through August. This event features a FREE concert each Wednesday night from 6-9 p.m. and also includes food trucks, vendors, theme nights, and activities which vary each week. Saturday, June 10 marks the Parade the Circle event! This is a parade of hand-crafted floats, stilt walkers, and local performers of all ages.

Be sure to also check out the Feast of the Assumption running from August 12-15 in Little Italy. This celebration features both religious and cultural events highlighted by an abundance of signature food items from the area’s restaurants. Another favorite is Cleveland One World Day Sunday, August 27. This event celebrates the many cultures represented in the Cleveland Cultural Gardens along Martin Luther King Blvd. Check out more University Circle events here.

And don’t forget, Cleveland is a gorgeous forest city when all the plants are in bloom. Get in touch with nature, and yourself, by visiting any of our Metroparks. There are plenty of new sports and activities to try out on your own or with some friends. Check out a great directory of activities for your summer!

If you get tired from doing all those sports yourself, leave it to the pros! The Cleveland Cavaliers basketball team is backing up last year’s championship season with another exciting playoff run this month. If you aren’t lucky enough to score tickets to a game, try a watch party! The Cleveland Indians baseball team will also be in the midst of their season so head downtown for a relaxing day in the sun and cheer on your local team!

Last, but certainly not least, make sure you take in a concert by the world-renowned Cleveland Orchestra. Every summer the Orchestra plays a series of outdoor concerts at the Blossom Music Center. We highly recommend the July 1-4 shows, which will feature fireworks in celebration of Independence Day.

If you are looking for even more ways to explore Cleveland this summer, head to #ThisIsCle.

On behalf of the Office of Student Experience, we wish you a fantastic summer! Enjoy your city!

May 2, 2017

Staff Profile: Matthew Maloney, Director of Business Analytics and Operations Research & Supply Chain Master's Programs

Are you a prospective, admitted or current student in either our Business Analytics or Operations Research & Supply Chain Master's program? If so, you need to know Matthew Maloney.

We sat down with Maloney, a member of Weatherhead’s MBA Class of 2007, to learn more about what his position as Director of Business Analytics and Operations Research & Supply Chain Master’s Programs actually entails and how students can best utilize him and the school's many resources to help them find a great internship or full-time position. When you walk into his office on the third floor of the Peter B. Lewis building, you notice that it is a bright space and, at least on this particular Friday morning that we met, is immaculate. In a neat array in the top lefthand corner of his desk, Matthew has business cards from recently made contacts or ones with whom he needs to follow up soon. Behind where I sat lives his infamous job board, a physical cork board with printed copies of recent job postings that he believes are good options for the students he works with every day.

As director of these two programs, the scope of his job seems broad and undefined. But, after sitting down with Maloney and getting input from some current students, three major job functions emerged: development of professional and networking skills for current students; maintaining and cultivating relationships with potential employers and alumni; connecting current students and the employer network for mutually beneficial job placement opportunities. To succeed, Maloney does many things well, but there is one thing he does very well, better than most: he is a master networker. I asked him if this was something he had to practice, or if it came naturally to him, he said, "yes and yes.” He can tell countless stories of how chance encounters at his daughter’s t-ball games, or an email about a birthday, or a trip down to a basketball game can yield connections and information that help put someone in touch with an employer. There is a natural charisma and empathy in him, coupled with a precise memory, that helps him make the most of each of these moments. What he also has working in his favor, in addition to his intimate knowledge of Weatherhead as an alumnus, is experience with many different companies from his previous career in business development. Just a few of the companies that came up during our conversation were IBM, L’Oreal, PayPal, Tesla, Parker Hannifin, Jo-Ann Fabrics, Eaton, Discover, CBIZ, and Nestlé.

As Maloney has continued in this role, it has evolved. He is now an integral part of the Six Sigma project, helping to get companies to participate, providing another great avenue of access for students. He also collaborates with admissions teams across the management school to help identify potential candidates and show how the opportunities available to students at Weatherhead make these programs top-notch. Maloney will be the first to tell you that students in Weatherhead’s programs are some of the best and brightest, and he makes sure employers know it too. The most impressive thing about what Maloney and the ORSC/Business Analytics programs have created is a talent feedback loop. He mentioned how employers are now coming back to work with Weatherhead students because their current or previous hires have been such successes.

Will Matthew Maloney hand you a job for you? Not exactly. But, he will be one of the best resources as you work to get that job yourself.

Based on our conversation, we distilled some of his lessons for students down to a few important tips. If you want all of his help and advice, go see him today (see tip 4).

Maloney's Tips for Success:

1) Search Early and Search Often
Each of these programs lasts for approximately one year, so starting the job search early is critical. One student, Charles Michel, MSM-ORSC '17, began his conversations with Maloney as soon as he was admitted. Maloney put him in touch with multiple corporate contacts and Michel said, "These contacts ended up forming the backbone of my summer internship search and I ultimately accepted a Demand Planning Intern position with MTD Products." Another student, Josalynn Clauson, MSM-ORSC '17, also said that Maloney's advice to start early with her target companies helped her successfully land a summer consulting internship with Entrepreneur's EDGE. She began her contact with EDGE in October and had secured the internship by January. Maloney also recommends creating a list of companies in which you're interested before you begin the program. For those new to the Cleveland area, he recommends looking into the NorthCoast 99 businesses as a place to start. He also recommends joining the exclusive ORSC, and hopefully soon-to-be Business Analytics, Alumni LinkedIn group to see where past students have had success. Finally, he strongly encourages students to go to career fairs as early as possible. These are a great place to see more employers in one sitting than you could hope to in an entire year.

2) Follow Up
This one comes from Maloney's personal playbook. Whenever he makes a new connection or reconnects, his follow-up is prompt and personal. He can quickly rattle off multiple stories of when someone used ineffective or inappropriate follow-up and their repercussions. He has even more stories about how the right follow-up at the right time has been the first step to successful job placement for many students, friends and former colleagues.

3) Practice
For some students, practicing the "softer" skills of networking, effective communication (written and verbal) and presenting are slightly overlooked. However, in Maloney's experience and based on feedback from employers, these skills can make or break the potential for future employment. Kyler Schoner, MSM-Business Analytics ‘17, said, "Matt taught me the value of relationships and interactions with people. While I improved my technical skills at Weatherhead, Matt made sure that I demonstrated to potential employers my ability to communicate information, explain my value, and interpret their goals and objectives. The interpersonal skills are truly half the battle when it comes to initiating a career." To give yourself every opportunity to practice, Maloney recommends participating in mock interviews, career fairs and every networking session available. Look not only to the Weatherhead CMO, but also to the university’s Career Services center for these events.

4) Meet with Matthew
Maloney said that once he knows you, “my connections are your connections.” But in order for him to be an advocate and a conduit, students need to help him connect faces with names. This harkens back to the first tip because the earlier you work with Maloney, the better. When students come meet with them, he encourages them to track employers, jobs, and progress in a spreadsheet, which he will review with you as often as you need. He can also help strategize for next steps and keep you up-to-date on new openings or connections that could be useful.

Know that once you meet with Matthew Maloney, you will have a connection for life, one that lasts long beyond your time at Weatherhead. If you are a prospective, admitted or current student and want to get in touch with Matthew, he can be reached at

If you are interested in learning more about Weatherhead’s Business Analytics and Operations Research & Supply Chain Masters’ programs, you can contact Meredith Richardson, Admissions Manager at

Maloney with Cleveland Clinic Interns at ORSC graduation

ORSC Alumni - April 2016 Event.jpg

Maloney with ORSC alumni at April 2016 alumni event