June 23, 2017

Intern report: Stephanie Hagen at Tektronix

Stephanie Hagen is a candidate in Weatherhead's MBA program.

Before starting this internship, I’d never heard of a waveform monitor or a rasterizer, let alone understood the business models they represent. That’s all changing, though, as I get deeper into my work with the Product Line Finance team at Tektronix. Tek, as everyone here calls it, manufactures test and measurement equipment from its headquarters in Beaverton, Oregon. The best-known devices are probably their oscilloscopes, which graph electrical signals; I haven’t quite figured out how it works, but am still very much in awe of the new model they just launched. (It’s so cool!) Although I was expecting to hear a lot about break-even analysis and NPV, I’ve been struck by how much my work draws on other classes from last year. One of my first tasks was a correlation analysis that had me missing Statistics (and wishing that “call up Professor Solow” wasn’t just a classroom joke). My main project focuses on Software as a Service (SAAS), providing solutions that were previously hardware-based on demand through the cloud—it reminds me a lot of our design discussions about the transition to digital. I’ll also be working with the marketing team in developing a strategic pricing analysis. And of course, this wouldn’t be a finance internship if I weren’t spending much of my time tweaking models in Excel. After living in Cleveland for several years, it’s been interesting to see some of the cultural differences back in Oregon. The style is a little more casual, rain is accepted as inevitable, and people take their coffee very, very seriously. Not only does Tek have its own Starbucks in the heart of its campus, but it also has a “coffee cam” on the company intranet where caffeine-deprived employees can check the length of the line before heading over. It’s also just a quick trip on the MAX to downtown Portland and its hipster coffee shops on every corner. Thanks to the “summer hours” policy at work (working longer hours during the week to take a half-day on Friday), I’m looking forward to the chance to check out as many of them as I can!

June 9, 2017

Intern report: Lauren Nelson at Goodyear

Lauren Nelson is a candidate in Weatherhead's MBA program.

Four years ago as I was sitting in the office of the career counselor of Teach For America Chicago, I was mapping out my dream of becoming a human-centered designer. I must admit, at the time it seemed quite lofty. I knew most people doing the jobs I aimed for had considerable experience, MBAs, and/or design degrees, hence my pursuit of Weatherhead’s design-focused MBA program. I couldn’t have imagined that in three short years I would be applying human centered design to problems around tires at a Fortune 200 company in Akron, Ohio. (Literally, who knew a tire company could be this cool?)

My first three weeks with the Goodyear Customer Centered Innovation team got off to a great start. Here are my top three highlights from the experience so far:

  1. Global collaboration. I couldn’t have started my internship with Goodyear at a better time. My start date happened to fall in the week of the Global Innovation Retreat, during which our partner team from Luxembourg joined us for a week of norming, vision-setting and team bonding. How do a bunch of business designers bond? Over computer programming, logo creation, and competing in a “hackathon”, of course! More than anything, the invaluable experience during the first week allowed me to get to know my new teammates outside of their cubicles. Because of this, and because they are awesome people in general, it was much easier to jump into the challenging and exciting projects that I have been assigned to work on this summer.
  2. Prototyping. The one thing we didn’t get to in our introductory design core MBA course was prototyping. Fortunately that gap has been filled quickly, as both of the major projects I’m working on this summer are in the prototyping stage. I’ve really experienced how the design process forces you into a “hacker” mindset - throwing together websites and apps, testing them on real users, modifying them to isolate the impact of individual variables, and making recommendations for implementation. Key lesson: a prototype does not have to be pretty to get a feel for how it might improve the customer experience.
  3. Community Service. My previous life as a teacher and my present life as a business designer united this past week. We hosted a human-centered design workshop for local middle school STEM teachers as a part of Goodyear’s Week of Volunteering. I felt all of the emotions that come with teaching: the creative pressure of planning,  the pre-lesson butterflies, the mid-lesson giddiness of students energetically engaging with the material, and the post-lesson gratification of achieving a learning transformation and high-quality end products. The teachers were complete rockstars! They were already coming up with ideas of how to implement design thinking in their classrooms, impacting the educational journeys of hundreds of students. Needless to say, I left the workshop very energized and inspired!

I look forward to the following upcoming eight weeks with Goodyear. I hope to take what I am learning in this internship to help positively influence the academic experience at Weatherhead through my roles as the VP of Academic Affairs with GBSA and as the Design TA this fall.

And to those Cavs fans who may be asking - yes I have taken full advantage of employee discounts on wingfoot Cavs gear!

Please don’t hesitate to reach out to me with questions about design, Goodyear, or life in general! And definitely check back in July for an update on the nitty-gritty of the Goodyear Customer Centered Innovation experience.

June 2, 2017

Intern report: Cori Finefrock at Eaton Corporation

Cori Finefrock is a candidate in the full-time MBA program.

If you had told me this time last year that next summer I would be living in Peachtree City, Georgia, working as an HR Intern for Eaton Corporation, and learning about the future of lighting, I would have called you crazy. But here I am! My fiancé, our dog and I made the temporary move on May 15. We have a short-term apartment in a beautiful community that is sometimes home to actors and crew associated with the nearby Pinewood Studios. Movies like The Avengers: Civil War and Guardians of the Galaxy Vol 2. and AMC's The Walking Dead were all filmed here. Coworkers have even seen the occasional movie star at the neighborhood Starbucks. Peachtree City (PTC) is also home to over 90 miles of golf cart pathways, meaning I have seen more golf carts parked outside of a Target than I ever thought I would. In addition to PTC's many amenities, we are close to Atlanta, one of the fastest growing cities in the U.S., and everything it has to offer. No matter how great Georgia is, we Clevelanders will always be drawn to other Clevelanders. During our first week here we stumbled upon The Ohio Hog Company, an amazing, off-the-beaten-path BBQ restaurant owned by Cleveland natives and adorned with Cleveland photos and memorabilia. Our new home away from home!

I first learned about this internship after meeting one of Eaton's current Leadership Development Program participants at Weatherhead's Fall Career Fair. With a focus on Organizational Behavior, an HR Internship was one of most relevant options for me. I kept in touch with my new contact, followed up formally with the hiring manager in January, had interviews in the middle of February and received the offer by the end of the month. One of the immediate benefits of taking this position with Eaton was the large community of interns and seeing the operational excellence pursued at every moment of the onboarding and training processes. Eaton hired just over 200 interns this summer across all functions. Most of these interns descended upon Cleveland for a two-day orientation full of opportunities to network with each other and learn about the business from Eaton's leaders.

During my first two weeks, I have spent a lot of time continuing to learn about the business and the HR function through Eaton's many amazing resources. Eaton prides itself on having a strong culture of learning, so there are educational opportunities available to you at every turn. Just this week I took a five-hour Fundamentals of Lighting course. Eaton boasts one of the world's few training and innovation centers dedicated to lighting. The Source, as it's called, attracts visitors from around the globe. Trust me, lighting is actually very cool. Another learning tool they off is Eaton University, the company's proprietary training platform that has classes on everything from employee assessment to continuous improvement.

I have also begun to dive into my assignments, which revolve around seeking out and standardizing best practices for culture change management. By the end of the summer I hope to have developed new division-wide sharing and collaboration procedures, worked with facilitators and attendees on how to coach for and receive powerful feedback, and learned more about the world of compensation and incentive planning.

Check back here next month to read about how it is all going and about my two-day experience actually working on the manufacturing line!

May 18, 2017

Summer 2017 Career Strategy Plan

Follow Weatherhead's Career Management Office (CMO) on Twitter @weatherheadcmo.

Image result for got internshipSummer plans for every graduate student should include time set aside to focus on your career path. If you landed an internship – congratulations! However, there is still work to do, including networking with your new colleagues. If you are still on the internship hunt, make an appointment in CMO and we can assist you with your internship strategy. CMO has organized a list to streamline your career strategy plan for the summer months.

June 2017
·  Attend a networking event facilitated by the community:

 Join a group that aligns with your career focus and get involved:

July 2017
·         Create, or revisit, your target company list:

  •  Find contacts (alumni if possible) currently working at the company and request a 30 minute informational meeting or phone call
  • Only reach out to one person at each company to start
  • In preparation for meetings, research trends in the industry and recent news items
  • For more research tips go to the Document Library within CareerLink and review:
  • Company Research Resources
  • Kelvin Smith Library – Business Source Complete Search Strategy (2016)
  • Volunteer with a professional group in the community (see list above in June)
  • Update your resume with internship or volunteer experience from the summer

August 2017
  •  Check CareerLink weekly for new opportunities
  • Create job alerts on Glassdoor, LinkedIn, Indeed, etc., but remember, quality over quantity is best when applying
  • Attend a networking event (see list above in June)
  • Reach out to classmates (current and graduates) to see how their career path is going and trade tips

May 12, 2017

How to wear a cap and gown!

Graduates, may we have your attention please! Now that you have mastered the quantitative skills required to manage finances and developed the emotional intelligence to lead people and organizations, there is one more difficult, yet important task for you to learn: How to put on a graduation cap and gown! Don't worry, Weatherhead is here to help!

Before you step inside your graduation regalia on commencement day, take two minutes to watch our video on how to wear a cap and gown.

May 4, 2017

Check Out CLE in the Summer!

The following blog post is brought to you by Weatherhead's Office of Student Experience, which is here to assist students with finding opportunities for experiences outside of the classroom that will complement the holistic learning environment of Weatherhead. Learn more.

We know you will be busy with work and internships this summer, but we hope you will leave plenty of time to get out and enjoy what Cleveland has to offer!

For those living around campus this summer, 
Coventry Village offers plenty of activities as well as a number of shops, restaurants, and entertainment. Highlights on the calendar include weekly movies in the park, a concert series, yoga sessions, a carnival party, and bike tune-up day. Click here for a full list of great activities.

Needing some beach time? Check out Thursday night happy hours at Edgewater Park starting in June. Averaging a few thousand people every week, this is surely a great place to meet some new people in your area or just have a great time with your crew.

Looking to stay close to Weatherhead? University Circle has an endless number of events this summer.  One of our favorites is the Hessler Street Fair taking place June 3-4 that will feature food, vendors, live music, and much more. Wade Oval Wednesdays starts June 14 and runs through August. This event features a FREE concert each Wednesday night from 6-9 p.m. and also includes food trucks, vendors, theme nights, and activities which vary each week. Saturday, June 10 marks the Parade the Circle event! This is a parade of hand-crafted floats, stilt walkers, and local performers of all ages.

Be sure to also check out the Feast of the Assumption running from August 12-15 in Little Italy. This celebration features both religious and cultural events highlighted by an abundance of signature food items from the area’s restaurants. Another favorite is Cleveland One World Day Sunday, August 27. This event celebrates the many cultures represented in the Cleveland Cultural Gardens along Martin Luther King Blvd. Check out more University Circle events here.

And don’t forget, Cleveland is a gorgeous forest city when all the plants are in bloom. Get in touch with nature, and yourself, by visiting any of our Metroparks. There are plenty of new sports and activities to try out on your own or with some friends. Check out a great directory of activities for your summer!

If you get tired from doing all those sports yourself, leave it to the pros! The Cleveland Cavaliers basketball team is backing up last year’s championship season with another exciting playoff run this month. If you aren’t lucky enough to score tickets to a game, try a watch party! The Cleveland Indians baseball team will also be in the midst of their season so head downtown for a relaxing day in the sun and cheer on your local team!

Last, but certainly not least, make sure you take in a concert by the world-renowned Cleveland Orchestra. Every summer the Orchestra plays a series of outdoor concerts at the Blossom Music Center. We highly recommend the July 1-4 shows, which will feature fireworks in celebration of Independence Day.

If you are looking for even more ways to explore Cleveland this summer, head to #ThisIsCle.

On behalf of the Office of Student Experience, we wish you a fantastic summer! Enjoy your city!

May 2, 2017

Staff Profile: Matthew Maloney, Director of Business Analytics and Operations Research & Supply Chain Master's Programs

Are you a prospective, admitted or current student in either our Business Analytics or Operations Research & Supply Chain Master's program? If so, you need to know Matthew Maloney.

We sat down with Maloney, a member of Weatherhead’s MBA Class of 2007, to learn more about what his position as Director of Business Analytics and Operations Research & Supply Chain Master’s Programs actually entails and how students can best utilize him and the school's many resources to help them find a great internship or full-time position. When you walk into his office on the third floor of the Peter B. Lewis building, you notice that it is a bright space and, at least on this particular Friday morning that we met, is immaculate. In a neat array in the top lefthand corner of his desk, Matthew has business cards from recently made contacts or ones with whom he needs to follow up soon. Behind where I sat lives his infamous job board, a physical cork board with printed copies of recent job postings that he believes are good options for the students he works with every day.

As director of these two programs, the scope of his job seems broad and undefined. But, after sitting down with Maloney and getting input from some current students, three major job functions emerged: development of professional and networking skills for current students; maintaining and cultivating relationships with potential employers and alumni; connecting current students and the employer network for mutually beneficial job placement opportunities. To succeed, Maloney does many things well, but there is one thing he does very well, better than most: he is a master networker. I asked him if this was something he had to practice, or if it came naturally to him, he said, "yes and yes.” He can tell countless stories of how chance encounters at his daughter’s t-ball games, or an email about a birthday, or a trip down to a basketball game can yield connections and information that help put someone in touch with an employer. There is a natural charisma and empathy in him, coupled with a precise memory, that helps him make the most of each of these moments. What he also has working in his favor, in addition to his intimate knowledge of Weatherhead as an alumnus, is experience with many different companies from his previous career in business development. Just a few of the companies that came up during our conversation were IBM, L’Oreal, PayPal, Tesla, Parker Hannifin, Jo-Ann Fabrics, Eaton, Discover, CBIZ, and NestlĂ©.

As Maloney has continued in this role, it has evolved. He is now an integral part of the Six Sigma project, helping to get companies to participate, providing another great avenue of access for students. He also collaborates with admissions teams across the management school to help identify potential candidates and show how the opportunities available to students at Weatherhead make these programs top-notch. Maloney will be the first to tell you that students in Weatherhead’s programs are some of the best and brightest, and he makes sure employers know it too. The most impressive thing about what Maloney and the ORSC/Business Analytics programs have created is a talent feedback loop. He mentioned how employers are now coming back to work with Weatherhead students because their current or previous hires have been such successes.

Will Matthew Maloney hand you a job for you? Not exactly. But, he will be one of the best resources as you work to get that job yourself.

Based on our conversation, we distilled some of his lessons for students down to a few important tips. If you want all of his help and advice, go see him today (see tip 4).

Maloney's Tips for Success:

1) Search Early and Search Often
Each of these programs lasts for approximately one year, so starting the job search early is critical. One student, Charles Michel, MSM-ORSC '17, began his conversations with Maloney as soon as he was admitted. Maloney put him in touch with multiple corporate contacts and Michel said, "These contacts ended up forming the backbone of my summer internship search and I ultimately accepted a Demand Planning Intern position with MTD Products." Another student, Josalynn Clauson, MSM-ORSC '17, also said that Maloney's advice to start early with her target companies helped her successfully land a summer consulting internship with Entrepreneur's EDGE. She began her contact with EDGE in October and had secured the internship by January. Maloney also recommends creating a list of companies in which you're interested before you begin the program. For those new to the Cleveland area, he recommends looking into the NorthCoast 99 businesses as a place to start. He also recommends joining the exclusive ORSC, and hopefully soon-to-be Business Analytics, Alumni LinkedIn group to see where past students have had success. Finally, he strongly encourages students to go to career fairs as early as possible. These are a great place to see more employers in one sitting than you could hope to in an entire year.

2) Follow Up
This one comes from Maloney's personal playbook. Whenever he makes a new connection or reconnects, his follow-up is prompt and personal. He can quickly rattle off multiple stories of when someone used ineffective or inappropriate follow-up and their repercussions. He has even more stories about how the right follow-up at the right time has been the first step to successful job placement for many students, friends and former colleagues.

3) Practice
For some students, practicing the "softer" skills of networking, effective communication (written and verbal) and presenting are slightly overlooked. However, in Maloney's experience and based on feedback from employers, these skills can make or break the potential for future employment. Kyler Schoner, MSM-Business Analytics ‘17, said, "Matt taught me the value of relationships and interactions with people. While I improved my technical skills at Weatherhead, Matt made sure that I demonstrated to potential employers my ability to communicate information, explain my value, and interpret their goals and objectives. The interpersonal skills are truly half the battle when it comes to initiating a career." To give yourself every opportunity to practice, Maloney recommends participating in mock interviews, career fairs and every networking session available. Look not only to the Weatherhead CMO, but also to the university’s Career Services center for these events.

4) Meet with Matthew
Maloney said that once he knows you, “my connections are your connections.” But in order for him to be an advocate and a conduit, students need to help him connect faces with names. This harkens back to the first tip because the earlier you work with Maloney, the better. When students come meet with them, he encourages them to track employers, jobs, and progress in a spreadsheet, which he will review with you as often as you need. He can also help strategize for next steps and keep you up-to-date on new openings or connections that could be useful.

Know that once you meet with Matthew Maloney, you will have a connection for life, one that lasts long beyond your time at Weatherhead. If you are a prospective, admitted or current student and want to get in touch with Matthew, he can be reached at matthew.maloney@case.edu.

If you are interested in learning more about Weatherhead’s Business Analytics and Operations Research & Supply Chain Masters’ programs, you can contact Meredith Richardson, Admissions Manager at meredith.richardson@case.edu.

Maloney with Cleveland Clinic Interns at ORSC graduation

ORSC Alumni - April 2016 Event.jpg

Maloney with ORSC alumni at April 2016 alumni event

April 21, 2017

MSM-Finance students attend Chicago City Trek

Follow Weatherhead's Career Management Office (CMO) on Twitter @weatherheadcmo.

Over spring break, students in the MSM-Finance program explored the city of Chicago and visited
five companies: Morningstar, Trading Technologies, Elmspring, 1871 and Megalytics. City Treks occur in the fall and spring semesters and are a great opportunity to learn about different companies and connect with alumni. CMO highly encourages students to participate in them when they are offered. City Treks can spur internship opportunities and grow your network.

Overall, the students enjoyed the Chicago City Trek and learned interesting details about each company. The following students shared their experiences and thoughts on the companies.

Siqi Chen: The city trek was unforgettable and I learned a lot. For Morningstar, I loved the culture of this company, creativity and freedom. I'm also interested in its development program. For TT, I'm curious about its trading software and hope to have more opportunity to know how the software works. Elmspring gave me a lot of details about how a startup grows. Although it's not my first interest, I also learned a lot from the speech we listened to. The tour in 1871 was great. But I think the working environment was a little too noisy for me with so many people working and talking in same area.

Yiran Wang: I really appreciated the way we visited Morningstar with the presentation and panel Q&A with employees from different departments. Thank you for providing us a chance to get in touch with our alumni; we had a pleasant meeting with them.

Jiayun Zhu: The atmosphere at Morningstar was quite perfect and it gave me the opportunity to talk with the people who work there. I felt that they are really passionate about their work. The focus at Elmspring was on collecting different kinds of information and I am interested in this field. 1871 is a cool place for people who want to own their business. At Megalytics, they spent most of the time telling us about the growth of the industry but I did not receive many details about the work. It would have been great if they had spent some time telling us about a typical work day. TT is a good company, but it focuses on computer science and hires more people whose major is computer science. And I think it may give less opportunities to MSF students.

 Check out all of the resources CMO offers, in addition to City Treks.

April 7, 2017

A Farewell From Alexis

The following blog post is brought to you by Alexis Hayman, departing Director of Weatherhead's Office of Student Experience (STEX). Her last day with CWRU will be Monday, April 10. From everyone at Weatherhead, we thank her for her service and dedication to the institution and its students.

Hello All! I just wanted to write a little note to wish you all the best as I depart Weatherhead next week. I have had the pleasure of working as your Director of Student Experience for almost two years. While this is not a very long time, I feel as though I have been able to share an incredible number of great memories with you all. The students have always impressed me with their passion and interest in becoming better leaders. From my first Weatherheadless Ball, seeing nearly 250 students from the Weatherhead community come together, to this year, seeing that number increase by nearly 100, I know student enthusiasm for being a part of this school is booming. I have truly loved seeing students pull together to participate in meaningful community service work, such as Junior Achievement and the many projects organized by student clubs such as Net Impact and Multicultural Club. It has been so exciting when career-focused clubs, such as the Finance, Consulting and Marketing clubs, find events and opportunities to grow their understanding of their chosen fields.

I’d also like to make a special thanks to all of the staff and faculty who worked so hard to incorporate Student Experience into the school. A sometimes amorphous department, we enjoyed so many collaborations around the school and the university. We truly couldn’t have been successful without you. To name just a few: Professor Goldberg’s efforts at connecting Weatherhead with the Breakthrough Schools, and MaryBeth Keeler’s enthusiasm for helping students interested in finance find successful opportunities for leadership.

Finally, I’d like to thank the STEX Team: Meenakshi Sharma, George Smiltins and Mimi Filsinger. Always quick to respond and find a way to realize student goals, it has been fantastic to work together. With a student body hovering around 800, around 14 clubs, over eight graduate programs and innumerable career goals, working to ensure the student experience is a positive and productive one is not easy! The STEX Team has worked incredibly hard to help students every day and I want to thank them from the bottom of my heart. 

I wish you all the best on your journeys! Have a fantastic summer! 

March 31, 2017

What Students Can Get From Attending School Events

"What Students Can Get From Attending Weatherhead Events"

On Friday, March 24, professors and directors of Weatherhead’s Business Analytics and Operations Research/Supply Chain specialty Master’s programs put together an amazing panel of local industry insiders to discuss what led them to careers in business analytics and big data. The panel represented the very diverse ways one can put analytics skills to use in a myriad of companies and industries, including: GE, Progressive Insurance, American Greetings, Nielsen, Rosetta/Razorfish, Marcus Thomas, Cardinal Health and Gallup. First year MBA students, Cori Finefrock and Maria Landaeta discuss the career advice they came away with after attending the event.

American Greetings, Logo

Corinne Finefrock: One of my favorite takeaways from the presentations came from Todd Fraser, Director of Business Intelligence at American Greetings. Fraser talked about how his first introduction to big data, sort of, came from his passion for snowboarding. While consuming a magazine all about the best trails and gear, he stumbled upon an article about all of the data professional skiers and snowboarders use to plan the best outing. They were tracking everything from precipitation and temperatures to wind speed and direction. This data brought a science to something Fraser loved. He said from then on he never looked back and has been working with data ever since. This is a great story for those of us who are trying to find out what will motivate us to get out of bed every day and do great work. Sometimes we try to find positions or fields to fit with skills we already have, or we develop new skills and competencies to enable us to pursue our passions. Now Fraser is working with data at the world’s largest greeting card company, but also still makes time to use data to track the best “powder” conditions before his next snowboarding adventure.

Marcus Thomas, Logo

Maria Landaeta: I
talked to Scott Chapin,  Partner, Analytics and Digital Strategy from Marcus Thomas LLC - a private marketing and advertising agency here in Cleveland - to ask him about the specific skill set he looks for in new hires. During our conversation, Chapin expressed the importance of excellent verbal, behavioral and written communications skills, regardless of the function these new hires will be executing at Marcus Thomas. Whether it is business analytics, creative direction or content generation, it is essential for the company to hire professionals who will be able to articulate deep analytical insights, ideas, or objective plans for the diverse portfolio of clients Marcus Thomas works with.
According to Chapin, new hires need to be able to communicate and interpret effectively across different platforms. They need to feel comfortable interpreting visual and quantitative information and transferring it into verbal summaries or written reports for the clients or other members of their team. These cross communication skills also require having an open mind and most importantly, a positive attitude.
Additionally, the interpersonal skills involved in their communication should portray their genuine curiosity and empathy for the clients and the projects the company joins. Since most of these skills cannot be easily extracted from a resume, cover letter or portfolio, Marcus Thomas relies a lot on the interview process and the behavioral insights they can get by actually interacting in person with the potential employees or interns. 
While education and technical skills are essential for the different job disciplines offered at these type of agencies; it is ultimately a confident yet humble and a professional, yet nice attitude that will get recent graduates the job they are looking for in the creative industry. These are real insights gained from real leaders in the industry that are hard to get from a job description and requirements list. Therefore, it is in the student's best interest to attend these events and learn first-hand what employers are looking for while also understanding these filters are unique for every industry or for each company’s culture.